What retail products does Normic currently offer?
What are some typical applications for IdentiClear® Liquid Letters®?
Do IdentiClear® Liquid Letters® satisfy watercraft and snowmobile identification requirements?
Can I use IdentiClear® Liquid Letters® on an airplane?
How do I apply my lettering?
How do I remove lettering?
How do I place an order by telephone?
What is Normic’s return policy for online purchases?
How can I become a Normic retail distributor?
What is Normic’s online privacy policy?

What retail products does Normic currently offer?
 

 Normic currently offers vinyl and IdentiClear® lettering:
  • IdentiClear® lettering is available for order online in two sizes: 3-inch characters at $3.50 per character, and 6-inch characters at $7.00 per character. Both are uppercase Sans Serif, offered in Black, White, Metallic Black, or Metallic Gold. We also accept custom orders for IdentiClear® lettering. Just call toll-free 1-800-526-8746.


  • Vinyl letters are available in a variety of sizes, fonts and colors. To place an order for vinyl lettering, call toll-free 1-800-526-8746.
  • We offer free UPS shipping throughout the US and Canada.

    What are some typical applications for IdentiClear® Liquid Letters®?
     

     You can use IdentiClear® lettering to display the name or registration number on your boat, personal watercraft, snowmobile, or RV. You can dress up the worn name on your mailbox or replace unsightly house lettering. IdentiClear™ lettering is an attractive way to accent the identification or advertising on your business vehicles and also lends itself to display use in many commercial settings.

    Do IdentiClear® Liquid Letters® satisfy watercraft and snowmobile identification requirements?
     

     In general, you should choose color and size options that will assure legibility if you're using the lettering for legal identification of your watercraft or other vehicle. For example, you'd want to pick colors that provide sufficient visual contrast. In any case, you should verify requirements with the applicable registration authority.

    Can I use IdentiClear® Liquid Letters® on an airplane?
     

     No. IdentiClear® lettering is not designed for use on aircraft, and Normic Industries accepts no responsibility for the consequences of such use.

    How do I apply my lettering?
     

     Easy-to-follow application instructions are included with each order of Liquid Letters® or standard vinyl letters. Here's a description:

    Apply a guide strip of masking tape to a smooth work surface. The strip should be long enough to span the anticipated horizontal lettering space. Arrange your lettering just as you want it to appear when applied, adjusting the spacing for fit and butting the top of each letter to the bottom edge of the tape. Apply hash marks to the masking tape to indicate the center of each of your letters. Mark also the outside edges of the first and last letters — this gives you guides for centering.

    Clean the actual application area using an appropriate cleaner, such as glass cleaner for glass or all-purpose spray for plastics. However, don’t use cleaners that leave a “protective film” on the surface, such as wood treatments containing silicone; these products may interfere with proper adhesion.

    Transfer the tape guide to the application area, positioning it above the vertical center so that when the letters are applied at the bottom edge of the tape, they’ll be at the desired location. (Mark the edges and midpoints of the application area beforehand if you need more precision.)

    Now, working from one end to the other, apply the letters “dry” or “wet.” To apply a letter “dry,” peel off the adhesive liner, position the letter with your guide marks, and press the letter to the application surface; first press down one edge and then run your fingers from that edge to press the rest of the letter into place. Dry-application has one drawback — once the letter’s attached, adjusting the location is very difficult. You might damage a letter, especially a vinyl one, in trying to remove it for repositioning.

    Instead, try wet-application of your lettering. Spray the application surface and the exposed adhesive with a mild soap solution. (add a few drops of dishwashing liquid to a spray-bottle of water). Apply your letter, and you’ll find it floats on the surface, allowing more precise positioning. When you’ve got the letter where you want it, press the soap solution out from under it. If it’s a vinyl letter, use a squeegee or other flat edge; if it’s a IdentiClear® letter, press firmly with your palm. Work from the center out so as not to trap any of the solution. Apply the rest of your letters and you’re done!

    How do I remove lettering?
     

     If you need to remove vinyl or IdentiClear® lettering, you’ll find it’s fairly easy. Work a fingernail under an edge until you can grip enough of the letter to slowly peel it off. If the letter won’t peel readily, try warming it a little with a hair dryer or other heat source (NOT a heat gun). This will soften the adhesive for easier peel-off. After you’ve removed the letters, clean off any remaining adhesive. Try rubbing the residue into a ball with your thumb to remove it. In other cases, you might need to use a little mineral spirits or other solvent. Remember though to test any solvent you use on an inconspicuous area to avoid damaging your finish.

    How do I place an order by telephone?
     

     You can place telephone orders for our retail products at 1-800-526-8746.

    What is Normic’s return policy for online purchases?
     

     If you’re not satisfied with a Normic product that you’ve purchased online, you may return it for refund, subject to the following conditions:
  • You must telephone Customer Service at 800-526-8746 to arrange the return. We’ll issue you a return authorization number and settle other details.


  • Except in case of a product defect, we will issue refunds only for unused and undamaged product. For example, if you mount the first letter of your boat name and then decide that the color isn’t suitable, you can return any remaining unmounted letters for refund.


  • Refunds are limited to purchase price, less a 10% restocking fee.


  • You are responsible for the cost of shipping the return to us.


  • You must request your refund within 30 days of the date Normic shipped the product to you.


  • If you receive defective product, we’ll replace the product or issue a full refund, at your option. In such a case, there will be no restocking fee, and Normic will pay all shipping costs.
  • Note that return policies for Normic distributors are established as part of the distributor qualification process and may vary from the description here.

    How can I become a Normic retail distributor?
     

     If you're interested in becoming one of our distributors, contact our Marketing Department. Distributors are eligible for special discounts, and qualified distributors will be able to easily re-stock online through our browser-based Online Distributor Service, currently under construction. As distributor options, Normic will also supply product brochures, point-of-purchase displays, and other support.

    What is Normic’s online privacy policy?
     

     Normic Industries respects the online privacy of our customers, our distributors, and other visitors to our website. Although we collect general information about the traffic on our site, we collect no information that would reveal the identity of anyone who is simply browsing the site.
    Information relating to other activity on our site may be stored in the form of “cookies,” small text files commonly used to facilitate internet communications. Cookies support some of our basic website functions, such as online purchasing or services for distributors, but we don’t use them for any other purpose, and we don’t share any information they might contain.

    When visitors make online purchases, use our Online Distributor Service, or email us, the information voluntarily provided — such as a customer email address or a distributor phone number — is used first and foremost to serve that customer or that distributor, for example to process an order or respond to a request. Secondarily, we may use such information to define our customer base, to improve our website, or for other internal business purposes, but we will not sell or otherwise distribute customer or distributor information gathered on our website to third parties without express permission.

    Orders from our website are processed with Secure Socket Layer (SSL) encryption, ensuring industry-standard security for credit card purchases. Normic does not collect or “warehouse” credit card numbers via our website.

    We may occasionally distribute special offers or other information in the form of email, but our policy is to send such email only to those who wish to receive it. If you’d prefer not to receive email from us, let us know.

    We will always post changes to Normic’s privacy policy on this page. If you have further questions about your privacy on our website, please feel free to contact us.
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